Sales Engineer, Computer Software

Position:        Sales Engineer, Computer Software

Travel:            50% 

Summary:

 In support of new enterprise sales, provide prospects and sales reps with technical product advice and demo support during pre-sales discussions.  Solve complex sales support problems including conversing at a detailed technical level regarding our solutions and the platforms upon which they operate.  Answer prospects’ and salespersons’ detailed product questions.  Analyze prospect current situation, required future state and show how our solutions can fill the gap. Prepare and perform detailed product demonstrations and product prototypes for prospects including fully scripted proofs of concept.  Provide post-sales consulting as needed.  Operate under minimal supervision, with wide latitude for independent action by performing the following duties.   

Roles and Responsibilities: 

Team with Strategic Account Executive(s) to drive new business sales: 

  1. Work collaboratively with Strategic Account Executive(s) to ensure that every sales opportunity is most effectively pursued and closed.
  2. Create a mutually beneficial prospect relationship in support of their ongoing business and technical requirements that will be satisfied by our solutions.
  3. Provide ongoing technical support in all relevant stages of the sales process.
  4. Develop and maintain relationships with prospects’ technology staff to better understand their needs and upcoming priorities.
  5. Perform tailored product demonstrations, product seminars and webinars.
  6. Contribute to RFI/RFP responses; responsible for all technical and solution components.
  7. Provide Product Management with prospect feedback and suggestions on product features, product performance, alternative solutions, and market trends.
  8. Attend trade shows including but not limited to SHARE, RSA, COMMON, Gartner IT Summit, Gartner Security Summit and vertical industry specific shows.
  9. Update SFDC and other online and offline documents such as account profiles, events, tasks and activities.
  10. Provide assistance occasionally as required to solution engineers and channel sales engineers.
  11. Support delivery and implementation services as necessary. 

Education/Experience:

  • Bachelor’s degree (B.A. or B.S.) from an accredited four-year college or university preferably in a technical/engineering/business major.
  • Minimum of five years experience in pre-sales support in an enterprise software company.

Post to Twitter